Custom Chat Bots
A chat bot or bot is a computer program that’s designed to simulate a natural human conversation. Users communicate with the chatbot using a chat interface which will provide automated answers relevant to the users request/input. The aim of the conversation can be determined by the company through a bank of pre-determined questions, each assigned to specific answer(s) given by the user.
- Save Time & Money
By automating conversations that would otherwise require an employee to answer, organisations save time and money that can then be allocated to other efforts.
A chat bot can also be deployed for 24 hours a day, every day of the week, so your website is never offline.
- Generate Leads & Revenue
Chat bots use direct messages used to qualify your visitors and direct them to where they want to be, to increase your chance of a conversion. For example, asking visitors just a few questions will help qualify if they are a hot prospect or not. If they are you can send them straight to your sales team or to a product you want them to buy! Alternatively, the chat bot can take their contact details and automatically add them to your email subscriber list.
- Guide Users to Better Outcomes
Not all visitors are a hot prospect and many don’t always know where to go to find the information they’re interested in. In fact, some may not even know what it is they’re interested in. Maybe they just heard your brand name in passing and decided to explore. By asking a series of qualifying questions, you can route visitors to the best place for them to find the information they want without ‘selling’ to them.
Have a project in mind? Let's Calculate the Price now.
Feel free to Calculate your Project Price with our Services Calculator in Touch!